I WILL NEVER WALK THROUGH THEIR DOOR AGAIN. I went there needing two tires. (My biggest mistake was not going to someone who knew about tires.) The man told me there was a sale for four tires. I asked him to explain the differences in tires. He said Nissan doesn't sell bad tires; they're good tires, and I couldn't go wrong. WHAT HE DID NOT TELL ME was that the other tire had a different rating and was not designed for the comfort I was used to. I am shaking and feeling every bump as if I'm in a truck. I am an older woman with back issues. I spoke to the service manager, who said, "We would have no way to tell if you would like the tires until after you drove them." He offered to buy them back from me at 50% of what I just paid!!!!!! He said he wanted me to be happy. YOU CALL THAT HAPPY? Then he had the nerve to try to sell me more tires!!!!!! I went somewhere else today, and they explained the differences in the tires and provided me with a lot of information on tires--information that should have been given to me in the first place to make an informed decision. I bought a cushion for my front seat to try to reduce the vibration when driving. It helps a little. IT LOOKS LIKE I WILL BE BUYING A SECOND SET OF TIRES. They were kind enough to rebalance them to rule that out, but it seems they are just tires that let you feel every bump on the road AND THEY KNEW NOTHING ABOUT HOW TO GIVE INFORMATION ON HOW TO PURCHASE THE RIGHT TIRE... But don't worry.... he said, anyone who drives off the lot, doesn't like the tire they will buy them back at 50% of what was paid because they are now used tires. So feel assured they WILL MAKE YOU HAPPY!! SERVICE IS A REFLECTION OF HOW THE BUSINESS RUNS SO NEXT YEAR... I WILL BUY MY NEXT NISSAN FROM A DIFFERENT DEALER, AND I SUGGEST YOU DO TOO!!

Sad, still after what was done. .. this was POSTED, WITH NO OTHER CONTACT, APOLOGIE, SOLUTION. . . IT WAS DETERMINED EXACTLY WHAT UR DEALERSHIP DID. .. As mentioned, You would like to resolve this matter, and see the right thing DONE ! No one has reached out, or NO offers presented. .. I will wait until the end of Business hours today, if anyone Cares to reach OUT. .. By Monday, I will follow up with my Attorney and take Legal action towards the advantage taken and we can pursue it in that direction.

I dealt with Dave. Great guy awesome person. Straight shooter. We should call him straight dave! Didn't push me or anything for credit app. Waited until we decided we wanted the car. Just good business straight up, didn't hide anything or pull anything out last minute. Finace guy was just as great. I actually agreed to a price and he co tined to get $750 in extra savings! I ended up buying a vehicle that was well priced so I ended up walking away with a deal. Doesn't happen often thse days. I will be buying another used truck soon and will wait until these guys get something in stock to do it. Best car buying experience I have ever had. But I was a well informed buyer that knew what they wanted. Put those two elements together me + straight dave = deal done. Lol. If you can't tell yet I enjoyed it.

I recently leased a new Nissan Altima, and I had an outstanding experience thanks to Steve. From the moment I walked in, he was attentive, professional, and genuinely interested in helping me find the perfect car. He patiently answered all my questions and made sure I understood all the features of the Altima. What impressed me most was his no-pressure approach. He was knowledgeable and transparent, making the entire process smooth and stress-free. Steve went above and beyond to ensure I got the best deal possible, and I couldn't be happier with my new car. If you're in the market for a new vehicle, I highly recommend reaching out to Steve at Pine Belt Nissan. He made what can often be a daunting experience into an enjoyable one. Five stars all the way!

Jay Johnson was very professional and helped me buy the car of my dreams at Pine Belt Nissan of Keyport.His helpfulness was much appreciated and I whole heartedly recommend him. It took ne a few days to make up my mind. Jay Johnson was not pushy but very patient, he answered all my questions . My experience at Pine Belt Nissan of Keyport was great thanks to Jay Johnson!

Poor service in the service dept. I don’t need to be rip off and stressed with the service advisor. I am pointed out Erik as a scammer. Don’t ever use this guy. He is a con artist. You drop your car there to get service and not an argument. He sold me a used part claiming it was a new part. New parts are not dirty with water stains. Customers be weary always double check their work. The techs and service advisor skimp on their jobs. I got my oil change there saw my fluid almost empty I told the service advisor to make sure all fluids are topped off. And my tires inflated. That was not done. I know they will over charge but do it professionally. Do the job right and let me go home happy that it was done right. They will lose my repeat business and I will not come again for service and repairs again. I don’t want to be stressed and fight with your con artists. You are lucky I didn’t blow up there and your customers hear how xxxxty your service advisor did to me. I kept it professional. Not again..

I have bought two Nissan Altimas.The sales manager Rich Hendrickson was very profressional and also kind and was willing to listen to me.Also The salesman I had.was great also he isn't there anymore but He was a great person.I bought a brand new 2010 Altima It was beautiful,special Bose system etc.But Hurricane sandy totaled it.17,00 miles only,I went to get another The dealership was very caring.I bought a 2012 Altima Thank God because there were hardly any cars available.

As soon as I walked into the Nissan dealership I was immediately greeted by David Stone. My lease was coming to an end and I wanted to figure out my options. David took the time to get to know me by asking my preferences and what my budget was. He promised to get me into a car I could afford and he did just that. I couldn't have asked for a better salesman. He was very informative on giving me all the details and showing me how to use all the features that come with the car. David was very kind to my 8 year old daughter who came with me. He told her when leaving he made a lifelong friend and made her day. He is a wonderful asset to the Nissan team and I will be referring him to all my friends and family. If you want a painless experience when buying or leasing a car he is your go to guy! David is very knowledgeable about the cars he sells and makes the experience that everyone dreads enjoyable!

Walter our salesman went above and beyond and took his time and at no point did we ever feel pressured to buy or tricked into buying. We got a 2020 nissan maxima sr and anything we addressed he accomplished and went above and beyond every step. We test drove 2 cars and usually any normal salesman before we even pull in would be like lets start the paperwork ASAP! Walter was not like that at all! There are a few issues we like to address with the vehicle but no doubt Walter will make it right. If you come in for a new or used car please go see Walter he will go above and beyond for you. Just have a good attitude because it does go both ways and let him know your intentions from the start and you will see how great Walter is.

Kasper was the best when I bought my frontier PRO4X. He was very knowledgeable about the product and was very friendly. Highly recommend this place it was a great experience.

Christian was very helpful and knowledge in setting us up with a new Rogue. He found the perfect model, color and payments to accommodate our budget. He made it easy and quick to complete the transaction.

Mike Weber was our sales representative for our purchase of a 2023 certified pre-owned Nissan Pathfinder Rock Creek. He was very friendly and provided complete and honest information from start to finish. The test drive of this car was awesome. The condition of this vehicle was just as advertised. If you are within a 50-mile radius of this dealership. You must stop in and work with them for your next vehicle.

David was awesome, he helped us finance our Suburban. He was a pleasure to work with, so nice, if I could give 10/10 stars I would. Definitely made the process worth it